I have used Pettable in the past, but for my then-upcoming renewal, I needed to receive a new letter (in particular because my apartment had gone under new management, and they needed a new letter for our lease renewal as well). I purchased the renewal package, but there were no available appointments because my previous therapist was no longer available. I contacted support, and Mercedes very comfortably transferred me to a different therapist, Wendy **. We were able to schedule a new appointment within the week and I received my ESA letter that same day. I'm happy with the outcome and relieved that I didn't have to go through much more than just informing customer service of my situation.

I used Pettable's ESA services because I was moving to an apartment where having a certification for my pet meant I wouldn't have to pay a deposit or pet rent. They came highly recommended on Google, which is why I chose them over other companies. Their website was also very easy to use and I completed everything online without speaking to anyone initially. Later, I had an interview with their therapist over the phone, who then sent me the necessary paperwork. I was very pleased with the quality of service from Pettable and would definitely use them again if needed.

I discovered Pettable while searching online for ESA services. Having owned ESA animals for several years, I wanted a reliable certification to avoid extra fees from my housing provider. The process with Pettable was straightforward and there was always someone available to assist if I had questions. I renewed my ESA certification through their website and received a confirmation email, allowing me to set up an appointment easily. The entire process took less than a week. Overall, I’d rate my experience a 4 out of 5. What impressed me the most was the simplicity and speed of the process.

I discovered Pettable through a Facebook post. I decided to look into their services because I needed an ESA for my dog. My experience with Pettable was very favorable. From start to finish, the entire process took about two days. I filled out the necessary information online, answered some questions, chose a date to speak with a therapist, completed the payment, and had my consultation the next day.

My experience with Pettable was straightforward and seamless. I was referred by a friend and chose them because their website seemed credible and well-organized. The process involved filling out some forms and a phone meeting with a representative. The customer service experience was smooth. If a friend were to inquire, I'd describe the process as quick and easy, and yes, having an ESA for my pet makes me feel more secure. Overall, I'd recommend Pettable as I rate both their service and website highly.

I came across Pettable when I was dealing with some issues regarding service dog training. My husband, who had dementia, had a trained service dog, but after he passed away, the airlines wouldn't accept the dog as a service animal for me. Since I'm 84 and the dog is vital to my lifestyle now that my husband is gone, I did some research and found Pettable online. I looked at what they had available and decided to reach out to them. Once I understood the website, it was very easy to deal with. Pettable was very helpful and I went through the training process.

Pettable allowed me to be set up with a provider quickly who completed my ESA letter. The letter was available within 24 hours and was approved by my apartment complex. Pettable was easy to use and the price was not too expensive for the service provided.

Although I had some issues getting the payment through, my chat conversation with Leandro was fantastic. The problem was resolved very quickly. I had a conversation the next day and a day later I had my letter for emotional support dog. Of course is it is not a service dog, the status does help a lot. Liked working with this company.

It's a good feeling knowing that there are companies that have services to help people with certain needs. I would have had to give my dog away to a stranger, because I am moving to a different state. My dog Brandie is my life and he helps me to cope with certain medical issues. Thank you to all of you in the office, I sincerely appreciate what you're helping me with.