Took a while to get my letter back even though they said it would take max 48 hours. Turns out the problem was they didn’t have my pronouns but I didn’t receive any notice about that being the hold-up. Then when I did get the letter it said dogs when I have cats so I had to reach out to get that fixed. In the end, everything worked out, but it was just annoying to have to do all the back and forth.

I have been using Pettable for years and it is a wonderful service. Clear instructions and friendly staff make it so easy to renew my ESA every year. The screening questions are thorough and I feel like it is a safe space for me to share how my pet helps alleviate any stressors.

I recently needed an ESA letter for my dog to move in to a new apartment, but didn't have a PCP. I was able to get an appointment with a qualified mental health professional through Pettable within a couple of days after I prequalified and filled out some information about why I need an ESA. The appointment was straight forward and my ESA letter was sent within 24hrs. I highly recommend Pettable for this service.

The process was easy and simple. The doctor I spoke with was compassionate and kind. So thankful for Pettable. She listened to me and let me talk. Finished the required documents quickly and emailed me back to inform me all was completed. Can’t recommend this company enough. I originally tried another company that charged more and I never heard back. I highly recommend them.

The therapist I was set up with was extremely helpful and very thorough explaining the process to me. It was an easy process. I appreciated her kind words and advice she gave to me. I highly recommend this service. I appreciate how quick the process was and it was not too intimidating either.

They had a quick response to my initial inquiry. It was quick and easy to set up an appointment self-service online. During the appointment, it was easy to speak with the therapist and easy follow up for a letter. The letter was emailed directly to my email address within 48 hours of the appointment. Was initially skeptical, but pleasantly surprised by the process.

Wanted to be able to get an ESA without waiting months to get into see a therapist then maybe or maybe not get the ESA. With Pettable it was quick and easy. Signed up, made my appointment with a therapist through pettable and within the same day I had my ESA. Thank you pettable!

Very quick and friendly service. Easy to set up and get the interview done efficiently. Helped me with what I needed, and was very friendly and personable. I would definitely recommend this service to anyone who needs it, it helps me keep my furry friend with me, and is a much cheaper option than paying all the pet fees and pet rent that come with renting an apartment.

Thank you for making this process so easy and seamless! Special thank you to Tasha ** for making this process so fast. My letter was approved fast and I am so ready to start my apartment search with this new peace of mind of having my babies registered as emotional support animals.