Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 200,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Hazel
5.05.05.0
Reviewed in
Virginia
,
February 14, 2025
"

I have paid for the package in order to get the forms completed and have sent a message but still have not received the forms. It's been about a week now. I sent a follow up message so we will see. I just think it's weird how quickly the money is needed but then it is not followed the same with how timely I need the forms.

"
Rebecca
5.05.05.0
Reviewed in
Illinois
,
February 13, 2025
"

Easy and prompt service! I'm glad I was able to renew my ESA letter with Pettable, and having it right on my desktop within a few days gave me great peace of mind! My therapist offered additional advice and tips for managing my anxiety as well, and was kind and comforting!

"
Lisa
5.05.05.0
Reviewed in
Florida
,
February 12, 2025
"

Pettable was great! The process was quick and easy. Customer service answered my questions in a short period of time. I got the bundle package. So, I used the 24/7 Vet line. I also got a $15 Amazon Gift Card. I would recommend this service to anyone who needs an Emotional Support Animal. Now my cat can stay with me. :o)

"
Judith
5.05.05.0
Reviewed in
New York
,
February 12, 2025
"

Everyone I was in contact with was very supportive. I received my letter in a very timely manner. Will continue to use them. I did a lot of research prior to choosing them and Pettable’s was rated highest. I had no issues with my apartment accepting the letter. They totally eased my mind with the whole process which I thought would be so much more difficult.

"
Aaron
5.05.05.0
Reviewed in
California
,
February 11, 2025
"

Excellent service. Pettable has helped me keep my dog on two separate moves over the last 2 years. Stephanie helped me both times and she has been very easy to work with. Moving is stressful enough. It only takes 15 minutes for the consultation and they can send you your letter the same day. Very grateful for Stephanie and Pettable.

"
Frank
5.05.05.0
Reviewed in
Oklahoma
,
February 9, 2025
"

I appreciated how Lauren helped me and perfectly described the needs my dogs fulfill in my Housing letter. I also like how quick and easy and affordable it was to get it done! I liked how detailed it was and it gave me the opportunity to have my best friends legally supported by the care act. Thanks, guys!

"
Grace
5.05.05.0
Reviewed in
Ohio
,
February 9, 2025
"

At first I didn't receive a phone call for my interview because the number was coming through as spam and my phone automatically declined it. Once I was finally able to talk to someone the process was smooth and I received my ESA letter, which my apartment complex accepted easily. Customer service was great and even checked in over email to make sure my problem was solved.

"
Izianae
5.05.05.0
Reviewed in
Oregon
,
February 9, 2025
"

I got what I needed in order to have my dog as a ESA and was able to give it to my building manager in a timely fashion. It was a quick and easy process and was and is beneficial. I can now say I will not be forced to pay a pet rent.

"
Michael
5.05.05.0
Reviewed in
Oregon
,
February 8, 2025
"

Everything went smoothly! I have no complaints. I had a great experience with Pettable, I will use it in the future, and I'll definitely recommend it to friends and family. I'm totally happy with the experience

"

See our latest reviews

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