Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 500,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Deepak
5.05.05.0
Reviewed in
Washington
,
October 9, 2025
"

I have had some health-related trauma in the past and my pets help me. I have two. One of them helps me with social situations, talking to people and being more confident about that. Meanwhile, the other pet is really good at sensing distress and comforts me when I feel distressed. I heard about Pettable when I Googled about ESA services. I wanted to get my pets ESA-certified for a couple of reasons. One, there was a veteran at the apartment where I was previously staying and two, my office allows dogs in the office, but then they don't allow them in meeting rooms and such unless they are ESA-certified.

"
Stedman
5.05.05.0
Reviewed in
South Dakota
,
October 9, 2025
"

Pettable was referred by a friend and this was my first time seeking an ESA letter, and I must say, the experience exceeded my expectations. They were quick to deliver the letter, faster than I anticipated, making the process smooth and hassle-free. I appreciated the interaction with their therapist; she was easy to converse with, making the experience comfortable.

"
Jessica
5.05.05.0
Reviewed in
California
,
October 9, 2025
"

Our therapist was great. Very helpful, perfect advice, willing to answer questions. Everything worked with the landlord with no trouble! Very quick turnaround- got the letter by the end of the day. Would definitely recommend to friends!!! Also, the therapist gave a very helpful list of FAQs for the future.

"
Cynthia
5.05.05.0
Reviewed in
Virginia
,
October 9, 2025
"

I had to reschedule with a different therapist because I moved. Customer service representative was very accommodating. Thanks, Victoria. Was able to use website easily to reschedule the appointment needed for my ESA letter for my state of residence FLORIDA.

"
Sarah
5.05.05.0
Reviewed in
North Carolina
,
October 8, 2025
"

I had a great experience, getting my ESA letter through Pettable. Finding their website and navigating through the website was very easy. Filling out my forms, and putting in my information only took me a few minutes. It was also very easy to schedule the time to talk with the therapist. They gave me a lot of time and date options. When the therapist called me. She was very, very nice and thorough, it only took maybe 10 minutes. After our phone call, she almost immediately sent me my ESA letter probably within 10 minutes of us talking. When I sent the letter to my apartment complex, they had absolutely no issues with it, which I was concerned about because I have a Belgian Malinois/German Shepherd mix, and most apartment complex complexes have breed restrictions. I would recommend everyone to use this website if they are looking to get an ESA letter.

"
Toni
5.05.05.0
Reviewed in
Georgia
,
October 6, 2025
"

I was nervous about using any online websites for getting my pet certified as an ESA.. I’ve tried my doctor and my old therapist but they couldn’t do it for me so I had to trust the internet. Pettable was really fast with setting up a scheduled interview and had really clear communication and also the refund policy??? That helped me feel more comfortable in case this didn’t work out. I am grateful for their service and how easy this all was to do. Now my cat is recognized as an official ESA and I’m so happy about it. I’d definitely recommend this to other friends and family!!!

"
Julie
5.05.05.0
Reviewed in
Illinois
,
October 2, 2025
"

The Pettable site is easy to use and walks you through the entire process. The LSW I spoke with was easy to talk to. The process was easy to follow. If you need to make appointments there are several options to fit most schedules. There are several options available to purchase. I would definitely recommend.

"
Jonathan
5.05.05.0
Reviewed in
Oklahoma
,
September 29, 2025
"

Was able to get my dog Tazzy ESA certified quickly after interview. I highly recommend Pettable, they are a reliable company. I suffer from severe depression and my dog is by my side when I am struggling. Pettable was helpful through the whole process.

"
Rosa
5.05.05.0
Reviewed in
North Carolina
,
September 26, 2025
"

Using Pettable made this process for me and my fur babies easy and with no hassles. My landlord accepted my letter and didn't require extra documentation and I was able to get my pet fee back! I recommend this for my friends and family! Thank you Pettable for this amazing experience.

"

See our latest reviews

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