Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I have had some health-related trauma in the past and my pets help me. I have two. One of them helps me with social situations, talking to people and being more confident about that. Meanwhile, the other pet is really good at sensing distress and comforts me when I feel distressed. I heard about Pettable when I Googled about ESA services. I wanted to get my pets ESA-certified for a couple of reasons. One, there was a veteran at the apartment where I was previously staying and two, my office allows dogs in the office, but then they don't allow them in meeting rooms and such unless they are ESA-certified.



Pettable was referred by a friend and this was my first time seeking an ESA letter, and I must say, the experience exceeded my expectations. They were quick to deliver the letter, faster than I anticipated, making the process smooth and hassle-free. I appreciated the interaction with their therapist; she was easy to converse with, making the experience comfortable.



Our therapist was great. Very helpful, perfect advice, willing to answer questions. Everything worked with the landlord with no trouble! Very quick turnaround- got the letter by the end of the day. Would definitely recommend to friends!!! Also, the therapist gave a very helpful list of FAQs for the future.



I had to reschedule with a different therapist because I moved. Customer service representative was very accommodating. Thanks, Victoria. Was able to use website easily to reschedule the appointment needed for my ESA letter for my state of residence FLORIDA.



I had a great experience, getting my ESA letter through Pettable. Finding their website and navigating through the website was very easy. Filling out my forms, and putting in my information only took me a few minutes. It was also very easy to schedule the time to talk with the therapist. They gave me a lot of time and date options. When the therapist called me. She was very, very nice and thorough, it only took maybe 10 minutes. After our phone call, she almost immediately sent me my ESA letter probably within 10 minutes of us talking. When I sent the letter to my apartment complex, they had absolutely no issues with it, which I was concerned about because I have a Belgian Malinois/German Shepherd mix, and most apartment complex complexes have breed restrictions. I would recommend everyone to use this website if they are looking to get an ESA letter.



I was nervous about using any online websites for getting my pet certified as an ESA.. I’ve tried my doctor and my old therapist but they couldn’t do it for me so I had to trust the internet. Pettable was really fast with setting up a scheduled interview and had really clear communication and also the refund policy??? That helped me feel more comfortable in case this didn’t work out. I am grateful for their service and how easy this all was to do. Now my cat is recognized as an official ESA and I’m so happy about it. I’d definitely recommend this to other friends and family!!!



The Pettable site is easy to use and walks you through the entire process. The LSW I spoke with was easy to talk to. The process was easy to follow. If you need to make appointments there are several options to fit most schedules. There are several options available to purchase. I would definitely recommend.



Was able to get my dog Tazzy ESA certified quickly after interview. I highly recommend Pettable, they are a reliable company. I suffer from severe depression and my dog is by my side when I am struggling. Pettable was helpful through the whole process.



Using Pettable made this process for me and my fur babies easy and with no hassles. My landlord accepted my letter and didn't require extra documentation and I was able to get my pet fee back! I recommend this for my friends and family! Thank you Pettable for this amazing experience.
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