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How to Get an ESA Letter in Connecticut Online
To get an emotional support animal letter in Connecticut online, you must meet with a licensed mental health professional (LMHP) – and this meeting must be a live or in-person consultation to be valid. Only an LMHP who can practice in your state can determine if you qualify for an emotional support animal.
Online telemedicine visits and marketplaces – such as Pettable – make this course of action simple and convenient. Without ever leaving the comfort of your home, you can connect with one of our LMHPs today! If your therapist deems you eligible for an emotional support animal, you will receive a digital copy of your ESA letter.
Some companies, like Pettable, can get you a copy of your ESA Letter within 24-48 hours, excluding California, Arkansas, & Montana residents (requires 30 days), for an additional fee.
ESA Laws in Connecticut
In Connecticut, as in all U.S. states, emotional support animals are not automatically permitted in public places. Service animals, on the other hand, generally do have this right. This includes commercial flights, workplaces, shops, restaurants, hotels, libraries, and hospitals.
However, some airlines, employers, and venue owners/managers may accommodate your companion animal, as long as you can show them a valid ESA letter. Of course, if they still will not permit your emotional support animal to enter, you must abide by their decision. Instead, you could seek out a pet-friendly establishment, or leave your ESA at home.
For air travel, you have a few additional options. Your ESA could fly with you as a regular pet – in a carrier in the cabin (if they’re small enough), or in the hold. You’ll also have to accept the airline’s standard pet fees. Alternatively, your emotional support animal could train to become a psychiatric service animal, as service animals are allowed on all flights.
On a more encouraging note, federal and state housing legislation is quite accepting of emotional support animals. The federal Fair Housing Act (FHA) protects your right to have your ESA live with you. As long as you can provide an ESA letter, your housing provider must make reasonable accommodations for you and your emotional support animal to live together. This is the case even if the landlord typically has a “no pets” policy. A valid ESA letter also waives any pet fees and breed or weight restrictions that your landlord may typically have in place.
Emotional Support Animals in Connecticut
If you live in Connecticut and have been diagnosed with mental or emotional disabilities, you may have been prescribed an emotional support animal (ESA). An emotional support animal can aid with symptoms related to an emotional or mental disability, such as any mental illness, including post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), manic disorders, and others, including an emotional disability, such as anxiety, depression, and others.
Animal-assisted therapy can have therapeutic benefits for someone suffering from these disorders. Emotional support animals (or therapy animals) offer relief from symptoms, and with the animal's presence, an individual can begin to feel better from their symptoms.
To have an emotional support animal prescription in Connecticut, a licensed mental health provider or professional medical needs to provide you with an emotional support animal letter that will help you receive equal access despite an individual's disability. This letter can help against housing discrimination and protect against paying pet deposits.
Benefits of Emotional Support Animals for Connecticut Residents
While an emotional support animal provides both companionship and comfort to individuals suffering from mental and emotional disabilities, there are also other, less known benefits that an ESA provides.
Unconditional Love
Like all animals, an ESA can provide its owner with unconditional love. Receiving unconditional love from any being can help someone with an illness like depression or grief get back on their feet after a challenging emotional experience.
Feeling love and accompaniment can dramatically improve a person's overall mental distress and decrease the debilitating nature of their symptoms. This crucial stepping stone can lead individuals to more meaningful relationships with other human beings and their loved ones.
Scientifically-Proven Happiness
Many people feel a certain sense of joy upon seeing a cute animal. Well, there's a reason for that. Studies show dopamine production is boosted by looking into your dogs' eyes. Not only does this help individuals suffering from mental distress feel less depressed, but it also increases their capacity to feel love towards another being. Having an ESA around can help individuals feel safer and loved.
Housing Rights
Most people don't see their furry friends as pets but as family members. This is why it can feel so devastating when many apartment buildings have no-pet policies. If your furry friend is also an assistance animal, you never have to be without them again. The FHA protects individuals with emotional and mental disabilities and mandates landlords make reasonable accommodations for ESAs.
Connecticut ESA Housing Laws
While emotional support animals may have limited legal rights, they are protected by housing rights.
The Fair Housing Act (FHA) protects a person with a disability from discrimination when obtaining housing. The US Department of Housing and Urban Development (HUD) defines a person with a disability as an individual with a physical or mental impairment that substantially limits one or more major life activities. Under this law, a landlord must provide what is known as "reasonable accommodation" for individuals with disabilities to have an equal opportunity to reside in a dwelling.
Connecticut's Fair Housing & Employment Act
The Connecticut Fair Housing Act applies to all assistance animals, including emotional support animals and service animals. The "reasonable accommodation" expected from the landlord includes the right for individuals to keep ESAs in their homes, regardless of whether or not the building has a "no-pet policy." Because ESAs are not pets, no pet-related policies can be applied to an emotional support animal. This means that ESAs are exempt from a housing complex's weight or breed restrictions on pets and any pet-related fees and deposits.
Unfortunately, no law requires employers to allow ESAs in the workplace. That said, it never hurts to make a personal appeal to HR. If you work more efficiently with your ESA by your side, your employer may be willing to make an exception.
Are you eligible for an emotional support animal?

How to Get a Psychiatric Service Dog Letter in Connecticut
While psychiatric service dogs and emotional support animals are not interchangeable, obtaining a PSD letter is similar to getting an ESA letter. If you are seeing a therapist or psychiatrist in Connecticut, this is a healthcare professional to connect with about a PSD letter. Even if this individual cannot write an ESA letter, they may know another healthcare professional who can.
There are also online services that can connect you with an LMHP in your state. Pettable can connect you with a therapist that prescribes PSD and ESA letters. It's essential to keep in mind that even if you qualify for an emotional support animal, you may not qualify for a psychiatric service dog. Psychiatric service dogs must be trained to help with a specific aspect of your disability.

Why Pettable Is the Best Online ESA Letter Provider in Connecticut
It's clear from our reviews – we're different from other online ESA letter providers. What sets us apart? Our satisfaction guarantee, our transparency, live consultations with our clinicians, and our top-notch, customer-focused support. Have a look at the chart to see how we compare with our competitors.
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Frequently Asked Questions
Emotional Support Animal Overview
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then we’ll refund 100% of your purchase.
We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
We employ a vetted network of licensed and qualified mental health professionals who possess the credentials necessary to write a certified ESA Letter.
Our website is also HIPAA Compliant, ensuring that your information is protected according to nationally mandated federal law.
Phone Consultation - Our professionals will reach out to you to setup a phone consultation and establish a relationship.This gives our professionals the authority and basis for prescribing you an ESA letter.
Compliant Letters - The ESA Letter is issued directly from a LMHP with their license number and their contact information included. The letter will come on the professional letterhead of the Licensed Mental Health Professional and contain everything legally required for an ESA prescription within the body of the letter.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESA letters contain the following:
- The official letterhead of the mental health professional.
- Their business, contact information, and signature.
- Their license information which allows anyone to check the status of their license.
- Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal.
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities – or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESA Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
- Landlords or property managers may refuse to accept an ESA letter that is expired. Renewing your letter enables you to provide current documentation that verifies your need for an emotional support animal as still relevant.
- Clinicians may not validate an ESA letter that is expired in the event a landlord or property manager reaches out to verify. An annual consultation with a clinician to discuss your needs for an ESA letter is advised in order to keep licensed professional recommendations current.
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESA letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
The most common type of fraud we've seen are in particular sites that claim to certify service animals (different from emotional support animals) without requiring any formal testing or accreditation typical for that process. The US has cracked down on these forms of fraud. Now they will enact hefty fines – or even jail time – for caught offenders.
These are the clues you should be on the lookout for to spot a scam: The service does NOT require you to speak with someone live over the phone – All legitimate ESA Letter providers are required by law to ensure that you speak with a licensed mental health professional over the phone or video. If a service asks you to answer questions using a quiz or "exam" but doesn't ask you to schedule a live consultation afterwards, it is probably a scam. Pettable is not a purchase-diagnosis website, but instead refers you to a licensed professional who conducts a live evaluation and provides a legitimate ESA letter per their professional discretion.